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DESY IT provides support for distributions from the two big families, Ubuntu and Red Hat.

Officially Supported Distributions

Ubuntu

  • Ubuntu 18.04 LTS

    • Current default. Mandatory for systems with newer chipsets
    • Available for installation: Since September 2018
    • Supported hardware
      • DESY standard PCs (Desktops), server hardware from the frame contract
      • x86_64 platform
    • Ubuntu lifecycle: Support until April 2023 (IT support might end before, but not before April 2021)
  • Ubuntu 16.04 LTS

    • Since November 2016

    • Available for installation on special request only

    • Supported hardware
      • DESY standard PCs (Desktops) and server hardware from the frame contract with matching chipsets! Newer chipsets will not be supported!
      • x86_64 platform
    • Ubuntu lifecycle: Support until April 2021 (IT support might end before, but not before April 2019)

  • Ubuntu 14.04 LTS  (EOL - End of Life)

    • Available for installation in this scheme: Since August 2015.
    • No longer available for installation since April 2019
    • Ubuntu lifecycle: Support until April 2019.
    • Supported hardware
      • DESY standard PCs (Desktops) and server hardware from the frame contract with matching chipsets! Newer chipsets will not be supported!
      • x86_64 platform
    • Ubuntu lifecycle: Distribution has become end of life. Installation no longer available and no support from IT. Existing installations should be upgraded to Ubuntu 18.04 LTS.

Support Lifecycle

Canonical releases an LTS release every 2 years. LTS releases have 5 years of support, skipping a single LTS is possible.

For more information, please check The Ubuntu lifecycle and release cadence

We only support the LTS releases, there is no support for the interim releases of Ubuntu.

Red Hat Family: CentOS & Scientific Linux

  • EL 8
    • Based on CentOS 8
    • Currently in preparation
    • Supported hardware
      • Server hardware from the frame contract
      • x86_64 platform
      • No desktop support
  • EL 7

    • Based on CentOS 7
    • Current default. Mandatory for systems with newer chipsets
    • Supported hardware
      • Server hardware from the frame contract
      • x86_64 platform
      • No desktop support
  • SL 6
    • Based on Scientific Linux 6
    • Supported hardware
      • Server hardware from the frame contract
      • x86_64 platform
      • No desktop support

Support Lifecycle

The Red Hat family usually has ~10 years of support for a major release. A new minor release will be available every ~6-9 months.
Starting for EL8 and upwards, a new minor release will be available every ~6 months.

We closely follow new minor versions, usually changing 4-6 weeks after RedHat has introduced a new minor version. This is usually announced ~1 week in advance.

For the general release cycle, check https://access.redhat.com/support/policy/updates/errata

VersionGeneral AvailabilityEnd of Full SupportEnd of Maintenance Support 1

End of Maintenance Support 2

(Product retirement)

6November 10, 2010May 10, 2016May 10, 2017November 30, 2020
7June 10, 2014~Q4 of 2019~Q4 of 2020June 30, 2024

Please refer to the above release cycle link to get detailed information on the support level.

Unsupported Distributions

For a limited number of distributions (e.g. debian, raspbian), IT provides a repository mirror. (http://nims.desy.de/)

No further install or configuration support is provided for general usage.

If you want to install different operating systems and integrate them into DESY management systems (kerberos, ldap, ...), you might find these Hints for unsupported configurations helpful.
Use this at your own risk - and keep in mind that these are targeted to experts.

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